Getting Started in PBS

In the latest episode of Behaviour Bits, Zac Demopoulos, a specialist behaviour support practitioner and Chief Operating Officer at Step 2 Allied Health, joins the podcast to discuss what new positive behaviour support practitioners need to know when starting out in the NDIS.

The conversation explores the steep learning curve facing new practitioners, from managing uncertainty and imposter syndrome to understanding that positive behaviour support within the NDIS operates under a specific legislative and regulatory context. Zac reflects on how even highly experienced professionals can feel like beginners again, and why psychological safety within a team is essential for people to raise concerns before they reach crisis point

For anyone newer to the profession, or considering a move into it, it’s a grounded look at what actually sustains good practice over time: clear frameworks, honest communication, and support systems that protect against burnout rather than just talking about it.